One of the toughest aspects of business process outsourcing is how other firms perceive outsourcing companies. Despite its success in various fields, the industry’s image and reputation, at large, is blurred with misconceptions and false assumptions, which in turn, hold many others back from maximizing the full potential of their organizations through outsourcing. To get… Continue reading Things Most People Get Wrong About Philippine Outsourcing Companies
With a warm cup of coffee sitting on her table, Noelyn Comentan or “Noey,” as friends and colleagues call her, usually starts her day sorting out names in her file sheet. Juggling through texts, calls, e-mails, and meetings, she marks each candidate, who she deems, has the experience, skills, and personality for the job. “It’s… Continue reading A Valuable Talent in the Eyes of a Recruiter
Much has been said about the about the Business Process Outsourcing (BPO) industry in the Philippines. Since its humble beginnings in the early 90s, the industry has grown rapidly, from a single contact center to multi-billion dollar industry, which today plays an essential role in the country’s growth and development. Outsourcing in the Philippines, however,… Continue reading Five Compelling Reasons the Philippines is a Global Choice for Outsourcing
The Business Process Outsourcing (BPO) industry hires a large number of service professionals every year. In the Philippines, the BPO sector is projected to create more than 1.2 million jobs in 2016 alone, particularly in the fields of IT, healthcare, and knowledge process outsourcing (KPO). “We usually hire people upon receiving a new client agreement. While… Continue reading Success is a Choice: Charting Your Long-Term Career in the BPO Industry
Any reduction in operational cost can improve a company’s profitability. Hence, for entrepreneurs who are aiming to boost the operational growth of their startup company, one of the most efficient solutions is to outsource, which is a practice that involves the contracting out of a business process to another party, usually from a Business Process… Continue reading The BIG question of the SMALL: To Outsource or Not?
Tips on minimizing risks when implementing BPO strategies.
A brief history of the BPO industry in the Philippines.