Strengthening the company’s IT management practices, Solaire Resort & Casino, the Philippines’ premier integrated destination resort in Metro, Manila, recently held an Information Technology Infrastructure Library (ITIL) Foundation Training under the guidance of SQME Professionals, Inc., the consulting, training, and testing arm of the IT-BPO company, BPSource Inc. Led by Caesar Gilbert S. Buhay, a… Continue reading Solaire Strengthens IT Management Practices Through ITIL Foundation Training
Outsourcing, for many, is the most convenient and cost-effective way to get things done. And while some firms consider outsourcing as the right approach to hit their targets, it has, in some cases, welcomed more challenges, especially in maintaining one’s value proposition. Of this topic, AJ Agrawal, a renowned entrepreneur, writer, and speaker, shares with… Continue reading Re-post: 8 Disastrous Outsourcing Mistakes You Need to Avoid
In one his interviews, singer-songwriter, Dave Matthews, was quoted saying: “A guy and a girl can be just friends, but at one point or another, they will fall for each other…Maybe temporarily, maybe at the wrong time, maybe too late, or maybe forever.” While this generally pertains to romantic relationships, it is, in many ways,… Continue reading The Road to #Forever: Tips for Building Meaningful, Lasting Outsourcing Relationships
The integration of information technology (IT) and business process outsourcing (BPO) has enabled many companies to improve their business practices. From top-notch customer service to high-end IT solutions, the traditional mode of outsourcing has shifted dramatically—incorporating different types of IT and BPO-related services to company’s business model. According to a study, 34 percent of U.S.… Continue reading Strategic Outsourcing: Refining Processes through IT-BPO Integration
A brief history of the BPO industry in the Philippines.
BPSource founder and CEO shares her insight about the IT BPO industry in the Phillip pines.