Sustaining the company’s efforts in enhancing its IT management process, Solaire Resort & Casino, the Philippines’ premier integrated destination resort, once again held an Information Technology Infrastructure Library (ITIL) Foundation Training under the guidance of SQME Professionals, Inc., the consulting, training, and testing arm of the IT-BPO company, BPSource Inc. The training, led by Caesar… Continue reading Solaire Sustains Efforts in Enhancing IT Management Practices
Much has been said about the about the Business Process Outsourcing (BPO) industry in the Philippines. Since its humble beginnings in the early 90s, the industry has grown rapidly, from a single contact center to multi-billion dollar industry, which today plays an essential role in the country’s growth and development. Outsourcing in the Philippines, however,… Continue reading Five Compelling Reasons the Philippines is a Global Choice for Outsourcing
In one his interviews, singer-songwriter, Dave Matthews, was quoted saying: “A guy and a girl can be just friends, but at one point or another, they will fall for each other…Maybe temporarily, maybe at the wrong time, maybe too late, or maybe forever.” While this generally pertains to romantic relationships, it is, in many ways,… Continue reading The Road to #Forever: Tips for Building Meaningful, Lasting Outsourcing Relationships
The integration of information technology (IT) and business process outsourcing (BPO) has enabled many companies to improve their business practices. From top-notch customer service to high-end IT solutions, the traditional mode of outsourcing has shifted dramatically—incorporating different types of IT and BPO-related services to company’s business model. According to a study, 34 percent of U.S.… Continue reading Strategic Outsourcing: Refining Processes through IT-BPO Integration
Poor hiring decisions can cost companies more than just money. Bad hires can also mean a loss of business opportunities and credibility from frequent operational disruption and high employee turnover. As a guide, Time Magazine shares the following insights on what employers can do to improve their hiring process: Outreach Wise employers realize that it’s safer… Continue reading Re-post: What Employers Get Wrong When Hiring
Any reduction in operational cost can improve a company’s profitability. Hence, for entrepreneurs who are aiming to boost the operational growth of their startup company, one of the most efficient solutions is to outsource, which is a practice that involves the contracting out of a business process to another party, usually from a Business Process… Continue reading The BIG question of the SMALL: To Outsource or Not?
Tips on minimizing risks when implementing BPO strategies.